Privacy Policy and Terms of Use

Privacy Policy

Unmuting You ("Company", "we", "us", or "our") respects your privacy and is committed to complying with the

Privacy Act 1988 (Cth)and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using https://unmutingyou.com (“Website”), you agree to the terms of this Privacy Policy.

1. What Information We Collect

We may collect personal information in the following ways:

A. Information You Provide:

• Name

• Email address

• Mailing address

• Phone number

• Payment or billing details (processed via secure third-party gateways)

Provided when you:

• Register on our Website

• Place an order or subscribe

• Complete a form, survey, or contact request
  

B. Information Collected Automatically:

• IP address

• Browser type

• Device and operating system

• Location data and referral source

• Site usage via cookies and tools like Google Analytics

2. How We Use Your Information

We may use the information to:

• Deliver requested products or services

• Improve our Website and user experience

• Send transactional and promotional emails (you may opt out any time)

• Respond to customer service enquiries

• Process payments securely

3. Disclosure to Third Parties

We do not sell or trade your personal data. We may share it with:

• Trusted third-party service providers (e.g. email marketing platforms, payment processors)

• Authorities or legal bodies if required by law

• Service providers who assist in business operations, under strict confidentiality agreements

4. Cookies and Tracking

We use cookies to:

• Remember your preferences

• Improve performance and analytics

• Understand user interactions

You can adjust browser settings to refuse cookies. Disabling cookies may affect functionality.

5. Third-Party Links

This Website may contain links to other websites. We are not responsible for their content or privacy practices and encourage you to read their respective policies.

6. Security Measures

We implement safeguards to protect your data:

• SSL (Secure Socket Layer) encryption

• Restricted access to personal data

• Secure third-party payment processors
  

However, no system is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your data only for as long as needed to provide services or as required by law. Payment information is not stored for more than 30 days unless part of an active billing arrangement.

8. Your Rights

You have the right to:

• Access your personal data

• Request corrections or deletion

• Unsubscribe from communications
  

To exercise these rights, email: [email protected]

9. Changes to This Policy

We may update this policy at any time. The most current version will always be posted on this page.

Terms of Use

By using our Website, you agree to the following terms. If you do not agree, please do not use the Website.

1. Licence to Use Content

You are granted a limited, personal, non-transferable, non-exclusive licence to access and use the resources on this Website for your own personal or internal business use.

You may not:

• Copy, edit, republish, or distribute materials

• Commercialise or resell content without written permission

• Present our resources as your own work

You may quote or reference materials with attribution:

• Mention Richa Joshi

• Include a link back to the original page or post

2. Intellectual Property

All Website content is owned by or licensed to Unmuting You. Unauthorised use may breach copyright, trademark, and other intellectual property laws.

3. Disclaimer – Coaching Services

The content and services provided through Unmuting You (including coaching, workshops, downloads, and resources) are intended for informational, personal development, and educational purposes only.

They do not constitute legal, financial, psychological, or medical advice . Coaching is not therapy or counselling , and any actions or decisions taken based on this content are entirely at your own discretion and risk.

If you require specific professional advice (e.g. from a lawyer, doctor, psychologist, accountant), you should consult with a qualified expert in that area.

4. Limitation of Liability

To the fullest extent permitted by law, Unmuting You is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of or inability to use the Website, services, or content.

5. Governing Law

These Terms are governed by the laws of Western Australia , and any disputes will be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Contact

If you have questions regarding this Privacy Policy or Terms of Use, please contact:

Email: [email protected] | Website: https://unmutingyou.com