Privacy Policy and Terms of Use
Last updated: October 2025
Welcome to Unmuting You (“we”, “us”, “our”).
We respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy explains how we collect, use, store, and protect your data when you visit https://unmutingyou.com (“Website”) or engage with our offerings.
By using this Website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect information in the following ways:
A. Information You Provide
When you:
* Register on our Website
* Purchase a product or service
* Download a free resource
* Complete a form, survey, or contact request
We may collect:
* Name and email address
* Mailing address and phone number (if provided)
* Payment or billing details (processed securely through third-party gateways)
B. Information Collected Automatically
We automatically collect:
* IP address, browser type, and operating system
* Location and referral source
* Site usage data via tools such as Google Analytics
* You can disable cookies in your browser settings, though some features may not function properly without them.
How We Use Your Information
We use your data to:
* Deliver requested services and resources
* Improve Website experience and performance
* Send transactional or promotional emails (you can opt out anytime)
* Process payments securely
* Respond to customer enquiries
* We will never sell or rent your personal data.
Disclosure to Third Parties
We may share limited information only with:
* Trusted third-party service providers (e.g. email platforms, payment processors)
* Legal or regulatory authorities when required by law
* Professional service providers who support our operations (bound by confidentiality agreements)
Data Retention
We retain your information for as long as necessary to provide services or as required by law.
Payment data is not stored by us beyond processing and verification via third-party gateways.
Security Measures
We use reasonable safeguards to protect your information, including:
* SSL (Secure Socket Layer) encryption
* Restricted access to personal data
* Secure third-party processing
However, no method of online transmission is 100% secure. You acknowledge that you share information at your own discretion.
Your Rights
You may request to:
* Access or update your personal information
* Correct any inaccuracies
* Unsubscribe from communications
To exercise these rights, email: [email protected]
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page.
Terms of Use
By using this Website, you agree to the following terms.
If you do not agree, please discontinue use immediately.
1. License to Use Content
You are granted a limited, personal, non-transferable licence to access and use the materials on this Website for your own internal or educational purposes.
You may not:
* Copy, edit, distribute, or publish content without written consent
* Sell or claim our content as your own
* Short references or quotes may be used with attribution to Richa Joshi and a link to the source.
2. Intellectual Property
* All Website content is owned or licensed by Unmuting You.
* This includes text, images, graphics, videos, and downloads, which are protected under copyright law.
3. Disclaimer – Coaching and Resources
* The content and services offered through Unmuting You — including coaching, workshops, experiences, and downloadable materials — are for informational and educational purposes only.
* They do not constitute legal, psychological, or medical advice.
* Coaching is not therapy and should not replace advice from qualified professionals.
4. Limitation of Liability
To the fullest extent permitted by law, Unmuting You will not be liable for any direct or indirect loss, injury, or damages resulting from the use of this Website, its content, or associated services.
5. Governing Law
These Terms are governed by the laws of Western Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of Western Australia.
6. Contact
If you have questions about this Privacy Policy or Terms of Use, please email:
📧 [email protected]
In the spirit of unity and respect, I acknowledge and pay my heartfelt respect to the traditional custodians of Whadjak country, the Noongar people.
I stand on this ancient land with deep appreciation for their enduring connection to country, culture, and community.
As we gather and work together, may we honor the wisdom of the Noongar elders, past, present, and emerging, and strive to nurture a harmonious relationship with the land, its stories, and its people.
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