Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website https://unmutingyou.com (“Website”) and any purchases or participation in products or services (“Offerings”) provided by Unmuting You (“we”, “us”, “our”).

1. Offerings

Unmuting You provides personal and professional development services including:

1:1 and group coaching

Digital courses and eBooks

Free and paid downloadable resources

Live or recorded workshops and webinars

These offerings may change or be updated at any time.

2. Payment Terms

All prices are in Australian Dollars (AUD) unless otherwise stated. Payments are processed via Stripe, a secure third-party provider.

Access to paid content will only be granted after full payment or the first instalment of a payment plan is received.

We reserve the right to suspend access if payment fails or is not completed on time.

3. Refunds and Cancellations

Coaching and Programs:

Refunds will be considered with at least 48 hours’ written notice prior to the scheduled session, program start date, or access delivery.

Where applicable, a cancellation fee of 10–25% may be deducted to cover administrative and payment processing costs.

No refunds are given:

• After the program begins

• For partial attendance

• For change-of-mind post-access
  

Digital Downloads (eBooks, Workbooks, Journals, etc.):

All digital purchases are non-refundable, due to the immediate nature of content delivery.

4. Access and Login Security

You must not share, redistribute, or resell login details or access to any courses, downloads, or programs.

Any misuse of access may result in removal from the program or product with no refund.

5. Intellectual Property

All content is owned by or licensed to Unmuting You. This includes:

• Videos, PDFs, workbooks, templates, and emails

• Logos, branding, and site design
  

You may not reproduce, distribute, or create derivative works without written permission.

Quotes and excerpts may be shared with full attribution to Richa Joshi and a link to the source page.

6. Disclaimer

Our content, coaching, and courses are for informational and educational purposes only and do not constitute legal, financial, psychological, or medical advice.

By engaging with our offerings, you acknowledge that results are not guaranteed, and personal responsibility lies with you for how you apply the content.

7. Limitation of Liability

To the maximum extent permitted by law, we exclude all liability for any loss or damage (direct, indirect, or consequential) you may suffer related to your use of the Website or Offerings.

8. Changes to Terms

We may update these Terms at any time. Continued use of the Website or Offerings means you accept the revised Terms.

9. Governing Law

These Terms are governed by the laws of Western Australia, and any disputes will be subject to the exclusive jurisdiction of the courts of that jurisdiction.

10. Contact Us

For any questions or concerns, please contact: [email protected]