Terms and Conditions

Last updated: October 2025

Welcome to Unmuting You (“we”, “us”, “our”).


These Terms and Conditions (“Terms”) outline how you may use our website https://unmutingyou.com(“Website”) and participate in any services, programs, or products we offer (“Offerings”).
By using this Website or purchasing our Offerings, you agree to these Terms.

1. Offerings

Unmuting You provides personal and professional development services, including:

* 1:1 and group coaching sessions

* Digital courses and workbooks

* Free and paid downloadable resources

* Live and recorded workshops, experiences, and webinars

* Our offerings may evolve or change at any time without prior notice.

2. Payment Terms

* All prices are listed in Australian Dollars (AUD) unless otherwise stated.

* Payments are securely processed through third-party providers (e.g., Stripe).

* Access to paid content is granted only after full payment or the first instalment of a payment plan is received.

* We reserve the right to pause or cancel access if payment fails or is not completed on time.

3. Refunds and Cancellations

Coaching and Experiences

* Refunds may be considered with at least 48 hours’ written notice prior to a scheduled session, program start date, or access delivery.

* A cancellation fee (10–25%) may be applied to cover administrative and transaction costs.

No refunds are issued:

* After a program or session has commenced

* For partial attendance or change of mind

* Once digital materials have been accessed

* Digital Downloads (eBooks, Workbooks, Journals)

* All digital purchases are non-refundable due to the immediate access to downloadable content.

4. Access and Security

* You agree not to share, sell, or distribute login details or materials from any purchased Offering.

* Misuse or unauthorised sharing may result in revoked access without refund.

5. Intellectual Property

All content on this Website and within our Offerings is owned or licensed by Unmuting You and Richa Joshi, including:

* Videos, PDFs, workbooks, and templates

* Logos, copy, and site design

* You may not reproduce or distribute any materials without written consent.
* Short quotes or excerpts may be shared with full attribution to Richa Joshi and a link to the original source.

6. Disclaimer

* All content, coaching, and resources are for educational and informational purposes only.
* They do not constitute legal, financial, psychological, or medical advice.

* By participating in any Offering, you acknowledge that results vary and personal responsibility lies with you for how you apply the material.

7. Limitation of Liability

To the maximum extent permitted by law, we exclude all liability for any loss or damage (direct, indirect, or consequential) resulting from your use of our Website or Offerings.

8. Changes to Terms

We may update these Terms periodically. Continued use of the Website or Offerings indicates your acceptance of the revised version

9. Governing Law

These Terms are governed by the laws of Western Australia.
Any disputes will fall under the exclusive jurisdiction of the courts of that state.

10. Contact Us

For questions or concerns, please email [email protected]

In the spirit of unity and respect, I acknowledge and pay my heartfelt respect to the traditional custodians of Whadjak country, the Noongar people.

I stand on this ancient land with deep appreciation for their enduring connection to country, culture, and community.

As we gather and work together, may we honor the wisdom of the Noongar elders, past, present, and emerging, and strive to nurture a harmonious relationship with the land, its stories, and its people.